Q: I am considering using a franking machine for our business and have been told we need a license. Is this correct?
Yes, it is correct; anyone using a franking machine has to have a license. This is because Royal Mail operates a very stringent policy when it comes to manufacturing, supplying and maintaining franking machines which then extends to those who use them.
The policy is stringent because franking machines are very sophisticated pieces of equipment. The machines are in effect meters which regulate, monitor and control amounts of postage credit that people using the machines must pay for before they can enjoy the cost-saving benefits of franking.
The license also ensures you adhere to certain terms and conditions of use specified by Royal Mail. For instance it is a requirement of the license that you keep your machine in good working order, have it inspected at least once a year, and always ensure the franked impressions are clear and legible.
If the machines were not licensed the whole system could be open to abuse, fraud and corrupt practices.